Warranty

At DINGHAO DENIM, we care about the quality of our products and the experience you have with them. This policy explains how we handle potential manufacturing defects in our women's denim products.

1. Limited Warranty Coverage

[Proposed term: 30 days from the date of delivery]

During the applicable warranty period, DINGHAO DENIM will review claims involving manufacturing defects that existed when the product was delivered.

Potential issues may include:

Defective seams or stitching that appear to result from a manufacturing issue.

Broken hardware or closures that appear to be defective upon delivery.

Other material or workmanship defects confirmed through our review.

Coverage is subject to inspection and confirmation that the issue is covered by this policy.

2. What Is Not Covered

Unless required by applicable law, this policy does not cover:

Normal wear and tear from regular use.

Fading, color changes, or fabric changes associated with normal washing and wear.

Damage caused by improper washing, drying, storage, or care.

Damage caused by accidents, misuse, alterations, or unauthorized repairs.

Issues caused by ordinary variations in denim texture, color, or wash that are consistent with the product description.

Products damaged after delivery for reasons unrelated to a manufacturing defect.

Please follow the care instructions provided with your product.

3. How to Submit a Warranty Claim

To request a warranty review, email jizai000000@gmail.com and include:

Your order number or proof of purchase.

A description of the issue.

Clear photos showing the affected area.

Any additional information reasonably needed to assess the claim.

Please contact us before sending an item back. Our team will review your claim and provide instructions if the item needs to be returned for inspection.

4. Available Resolutions

If a manufacturing defect covered by this policy is confirmed, we will determine an appropriate resolution, which may include:

A replacement, subject to availability.

A refund.

Another remedy required by applicable law.

We will explain the available options before proceeding. Any return-shipping arrangements for an approved claim will be communicated by our team.

5. Relationship to Other Rights

This policy provides additional information about our approach to manufacturing-defect claims. It does not exclude, limit, or replace any consumer rights or remedies that cannot legally be excluded or limited under applicable law.